From Brand Storytelling to “Storyliving” Through VR

Robert Kendal
Virtual Reality Pop
6 min readMay 23, 2018

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I’ve always noticed that there are so many different ways that VR content creators try to catch our attention. From things like creatures getting too close, to reactive scenes that change based on how you move your head around which keeps us on our toes — and of course, the classic ‘scaring yourself because you forgot you could look behind and below you’.

Photo by Jakob Owens on Unsplash

We’re all still adjusting to the difference between looking at a video on a screen and actually being immersed in it, which is a key to what makes storytelling so engaging and interesting. There are so many ways to excite a user to keep them looking and learning in the space they’re in — right now, we don’t know all of the tricks, but we can definitely see the surface being scraped by some of the cool conventions that exist today. Even some of our clients at Yulio are getting creative with their designs, which is exciting to see as the industry evolves!

Even in the earliest days of television, no one had quite figured out the complicated new medium and the earliest TV programs reflected that. Many were just a camera pointed at people doing a radio show. It takes time to understand and create new stories in a new medium. It may sound silly, but today’s commonly accepted practices around establishing shots and flashbacks were once clever new devices in film and television storytelling.

VR is the next evolution of visual storytelling. And it brings new challenges that storytellers will need to work out. With VR you can’t control what someone chooses to look at, or in what order. Most people in VR seem to look up and to the right first, then behind them. This is what makes storytelling content so tough to create and manipulate for marketing and advertising purposes. But breaking down some of the core factors can help with evaluating how storytelling in VR works and how we can start using these factors to tailor a storytelling experience.

Google Zoo, Google’s creative think-tank, recently coined the term storyliving, which describes how the user interacts with a company’s brand or message through the experience they have while immersed in VR. It goes beyond traditional storytelling and captures the idea that engaging audience in VR requires interaction between the content and the user. Let’s break it down:

Storytelling vs. Storyliving

Think of storytelling as if there is an author or a director setting you in a story, and pushing you along a single linear path. Storyliving is similar to video games in the sense that there will be paths to choose from, and depending on what path you choose, will ultimately change the end-destination of the narrative you’re set in. Think of it like the ultimate ‘Give Yourself Goosebumps’ book by R.L Stine — simple, branching plots and narratives, and overall, it keeps the reader really engaged and almost strategizing to choose how their story ends.

Photo by Hammer & Tusk on Unsplash

What people think about when they dive into VR

Where am I?

When you put on a VR headset, you’re immersed into a new environment. VR experiences are sensory-heavy, which means you approach every move while engaging with any senses being tapped into. Whether this be looking towards where you hear a noise, see a light or figure, you’re learning that you have control. You’re beginning to familiarize yourself with your surroundings and you’re eager to explore to see what this environment has to offer you. Often you also try and see where you can go or where your boundaries are for where you can explore.

What am I?

In any virtual reality experience (VRE), you become an avatar of yourself, or a digital body in which you live and act within. Google Zoo highlights the ability to shapeshift because it can expand the typical limits of VR, and it allows you to shift your mindset and actions based on the reality of your new body. It’s always interesting to see the difference between someone living in the body of an animal versus a human.

So, what makes storyliving so attractive?

Being able to participate

In Google Zoo’s study, they found that people are curious about everything they can see in VR, regardless of whether it’s something they can interact with; the curiosity is there to drive the question of whether it’s tangible for them. According to Google Zoo, “VR utilizes interactivity to deepen the sense of immersion into something wholly different: participation.” People want to be able to interact, or “participate” with their virtual surroundings, and storyliving does just that.

Think of a time you tried an escape room — I’m sure you noticed that yourself or the people you were with try and pick things up, open windows or doors, or maybe even use keys even if they know that they won’t work — there is always a level of interest in the details of a scene, and humans by-nature use trial-and-error as the best way to learn what your capabilities are within a new space.

Emotional engagement

VR content allows you to enter a space where the real world is muted, which neutralizes any emotions that exist in real-time so you can react to the content in front of you. Google Zoo noted “For study participants with busy personal or professional lives, this offered a sensory-rich space to experience solitude and connect with a specific set of emotions.”

With this, there is also the aspect of emotional vulnerability. Consider facing your fears through VR, something that is actually used in practice by some doctors. By putting on the headset, the user is accepting the unpredictability of the content and allowing themselves to be vulnerable to what they could see while being in virtual reality. Even my first time playing a tethered VR game, I was startled to experience a zombie behind me and caused me to remove my headset.

Photo by rawpixel on Unsplash

So how is VR changing storytelling?

Traditional storytelling is about painting a picture and having your user see exactly what you want them to see. The power of VR and the methodology around “participation” that users embrace is exactly what is changing about storytelling. No longer can you make one single item the center of attention in a scene. Everything in VR must have meaning for the user to have an effective, impactful experience.

Based on findings from Google Zoo, as well as additional sources within the VR space, there are two questions that need to be defined before creating new content, especially for effective storytelling: (1) What do you want the user to see, and (2) how do you want the user to feel? This seems obvious, but these questions are powerful because they answer what kind of experience you’re creating for the user, which is the ultimate goal behind VRE creation.

What do you want your user to see?

Re-phrased, this is asking what kind of feeling do you want to leave with your user? Do you want a lot of details for your user to pay attention to, or a blank slate with few items so there’s more emphasis on the narrative aspect? Does the scene achieve the message you’re aiming for? Does it achieve the perspective you wanted to communicate? Is there anything distracting in the VR experience that you need to consider before letting users view?

How do you want the user to feel?

What kinds of emotions are you trying to achieve with your scene? Is your content graphically sensitive? Does it play on fears, induce tears, make people smile? Ultimately, how do you want the user to feel when they take the headset off?

The Google Zoo Storyliving research is fascinating because it highlights a reality that VR content developers need to face: we need a new storytelling language for this new medium. New ways of thinking about our stories will bring them into 360-degree focus and push the imagination forward.

I look forward to seeing some of the new creative ways that VR can grab users attention — We’re bound to see some exciting new marketing campaigns from some of our favourite fortune 500 companies, and especially with the introduction of MR and AR — the entire digital reality realm is a shoo-in to be flipped upside down and backwards with possibilities in the coming future.

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Founder and Managing Director of Yulio Technologies Inc., a leading virtual reality platform that provides practical VR solutions for A&D